Refund Policy
Refund Policy
Effective Date: 9-9-25
Through The Roof Ministries is a nonprofit organization. All donations made to our ministry are considered final and non-refundable. As a nonprofit, we rely on the generosity of supporters to fund our mission, and funds are often committed to ministry projects shortly after they are received.
However, we recognize that errors can occur. Refunds may be issued only in the following cases:
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Duplicate donation
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Incorrect donation amount due to error
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Fraudulent or unauthorized transaction
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Other circumstances as required by applicable law
If you believe a refund is warranted, please contact us within 7 business days of your donation.
📩 Contact:
Through The Roof Ministries
Email: ttrmissions@gmail.com
We thank you for your support and understanding.
What to include in the Refund Policy
Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.